How to Fix Netgear WiFi Router and Modem Not Working Issue?

Earlier, Netgear routers and Netgear modems came as two separate devices. However, considering technology is taking a leap forward in every way, Netgear has released Netgear modem routers. As the name suggests, it is a mixture of a Netgear WiFi router and modem. Two-in-one Netgear devices optimize internet speeds and WiFi performance while helping you save on space and rental fees at the same time.

However, despite these benefits, recently we have been receiving a lot of complaints from users who have purchased the device that it is not working. In case, you are stuck with the same issue, then thankfully, your search engine has redirected you to the right place. Here, we have talked about the topmost ways through which the issue in debate can be put an end to. In view of this, give this blog post a quick read.

[Fixed] Netgear WiFi Router and Modem Not Working Issue

1. Restart the Networking Device

Rebooting or restarting the networking device has helped a number of users to resolve various Netgear cable modem router-related issues. There is a very high possibility that if you restart the Netgear WiFi router and modem, it might end well for you.

Taking this into consideration, restart your device now by powering it off, unplugging it from its current socket, holding on for some time, plugging it back into its wall socket, and turning it back on. In the blink of an eye, your device will start working.

By any chance, if you are still experiencing the same issue, then you have two options. First, restart your device again, and second, make your way to the next tip in line. It might help you to step out of the mess that you are in.

2. Relocate the Wireless Device

Another reason why your Netgear router and modem is not working is that it is kept in the same room which is sharing space with transmitting appliances, electronic devices, metal objects, and reflexive surfaces.

Some of them can interfere with, block, and bounce off the signals thereby stopping your router from propagating signals throughout the house. Given this, you should keep WiFi interference at bay. Do you know how this can be done?

Well, it is quite simple. You just need to change the location of your router. Just make sure that the new location of your router is not filled with all of the above-mentioned examples like cordless phones, fish tanks, treadmills, microwave ovens, refrigerators, washing machines, baby monitors, televisions, Bluetooth speakers, aluminum studs, etc.

3. Update the Firmware Now

Are you still experiencing the Netgear WiFi router and modem not working issue? Well, it might be because it is running on an outdated firmware version. If you are not aware of the importance of an update, know that it is needed so that your device can perform well.

In other words, it fixes bugs, adds the latest security features, and does much more. Thus, access the routerlogin.net web address, log in to your wireless device, and update its firmware to its most recent version right away.

If you want to read about a more detailed procedure of the firmware update, it is recommended that you refer to the instructions given in the user manual of your device which you received while purchasing it.

4. Perform Factory Default Reset

By any chance, if none of the aforementioned methods help you to resolve the Netgear WiFi router and modem not working issue, then your last resort is to reset your networking device. Doing so will restore the cable modem router to its default factory values.

To reset the device, you need to press the reset button located on it using a paper clip and wait for about 30 seconds. Now, you need to set up the router using the default IP address. For your knowledge, the default IP address of your networking device is 192.168.1.1.

In case you do not want to set up the device using the IP, then you can use the Nighthawk application for the same. For this, you need a mobile device so that you can download the app on it to start using it.

Verdict

This was all about how one can troubleshoot the Netgear WiFi router and modem not working issue. Let us hope that with the help of the troubleshooting tips mentioned above, you were able to make your networking device up and running. Now, you can resume accessing a seamless and blazing-fast internet connection on all your client devices.

By any chance, if you still cannot make the device work properly, then it means that something is wrong with it. In this case, you can only do one thing, i.e. replacing the current device with a new one. For your information, this can only be done if it is under warranty.